Privacy policy

Overview

This Privacy Policy explains how Cozy Canvas LLC, operating Canvaselle Home, collects, uses, discloses, stores, and protects personal information when you visit canvasellehome.com, place an order, subscribe to marketing, or contact us.

Information We Collect

We may collect your name, email address, telephone number, billing and delivery addresses, order details, product selections, payment status, customer-service communications, marketing preferences, device and browser information, IP address, cookie data, and website activity.

Payment-card information is securely processed through the checkout payment systems offered on our website. Cozy Canvas LLC does not directly store complete card numbers or card security codes.

How We Use Information

We use personal information to process payments and orders; arrange delivery; provide returns, exchanges, and refunds; respond to customer requests; prevent fraud; maintain website security; meet accounting and legal obligations; send marketing communications when permitted; and understand website and advertising performance.

Service Providers

We may provide information to service providers that support checkout, payment processing, fraud prevention, order fulfillment, delivery, website hosting, analytics, advertising, email communications, and customer support. We provide only the information reasonably necessary for the relevant service.

Cozy Canvas LLC remains responsible for its own obligations concerning personal information under this Privacy Policy and applicable law.

Cookies and Advertising

We use necessary cookies to operate the storefront, cart, checkout, security, and customer preferences. With your consent where required, we may also use analytics, personalization, and advertising cookies. More information appears in our Cookie Policy.

Retention and Security

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including order administration, accounting, fraud prevention, dispute handling, and legal compliance.

We use reasonable administrative and technical measures designed to protect personal information. Access is limited to people and service providers that need the information for an authorized business purpose.

Your Choices and Requests

You may unsubscribe from marketing emails using the unsubscribe link in the message. You may also request access, correction, or deletion of personal information, subject to identity verification and applicable legal record-retention requirements.

To submit a privacy request, email support@canvasellehome.com. We will review and respond in accordance with applicable law.

Children

The website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.